Enhancement Release 13.10.0- Licence Lookup Optimization & AODA

Enhancement Release 13.10.0- Licence Lookup Optimization & AODA

 

13.10.0 Go Live: May 13, 2026

Ticket #

Summary

Description

Area of Impact

Ticket #

Summary

Description

Area of Impact

SD-74811

Enhancement- Extend Licence Lookup to New Brunswick-Corporation

Licence lookup functionality was extended to support retrieval of corporate New Brunswick licence records, improving data accuracy and reducing manual entry for Advisors

Licence Lookup

SD-78223

Licence Lookup- New Brunswick- Corporations- Remove Incorrect Licence Type from Licence Dropdown Menu

The incorrect licence type “Life, Accident & Sickness Insurance Agent” was removed from the dropdown menu to ensure users select the appropriate licence types moving forward.

Licence Lookup

SD-78340

Enhancement- Update Licence Lookup Instructions for BC-Individual

Licence lookup functionality was updated to support the retrieval of individual British Columbia licence records following a change to the BC portal, improving data accuracy and reducing manual entry for advisors

Licence Lookup

SD-77860

Licence Lookup- Inactive License Dates Reflect Incorrectly on UI- SK

A defect was resolved where the issue and expiry dates for inactive licences were not displayed correctly. This ensures data accuracy.

Bug Fix- Licence Lookup

SD-78101

Advisor Profile- Sponsorship ASQ - Advisors are Unable to Save Responses

A defect was resolved where advisors were unable to save responses to certain CHLIA sponsorship questions. This ensures responses are captured accurately.

Bug Fix- CHLIA- Advisor Profile

SD-78357

Advisor Profile - Verification Section Messaging Improvement

Replace with “An update was made on the advisor profile verification prompt section to better inform of the use of this prompt.”

Advisor Profile

 

SD-75158

Security- Update Missing HTTP Security Headers

Missing HTTP security headers were added to strengthen application security and improve protection against common browser-based attacks.

Security

 

SD-75156

Security- Hide Private IP Addresses In HTTP Responses

Client IP addresses will no longer be exposed in HTTP responses.

Security

SD-75022

AODA - Client Searches-Email -Search

3 instances of guideline 1.3.1 were resolved

  • Info and Relationships

    • Emails - Search - "Emails Ad hoc" screen - table header, last column

3 instances of guideline 1.3.2 were resolved

  • Meaningful Sequence

    • Emails - Search - "Emails Ad hoc" screen - "Edit" Button & Title text

    • Selling Codes Popup from the table - "Close" button

    • Email Screen -> Email Ad hoc" Table -> "Reset" and "Create Trigger" buttons

5 instances of guideline 2.4.3 were resolved

  • Focus Order

    • Emails - "Emails Ad hoc" screen - Create Trigger Popup

    • Emails - Search - "Emails Ad hoc" screen - Selling Codes Popup from the table

4 instances of guideline 4.1.2 were resolved

  • Name, Role, Value

    • Emails - "Emails Ad hoc" screen - Create Trigger Popup

    • Emails - Search - "Emails Ad hoc" screen - "Edit" Button

    • Emails - Search - "Emails Ad hoc" screen - "Selling Codes" Buttons in the Table

    • Emails - Search - "Emails Ad hoc" screen - Selling Codes Popup from the table

Regulatory -AODA 

SD-75094

AODA - Client Searches- License Search

3 instances of guideline 1.3.1 were resolved

  • Info and Relationships

    • License - Search - "License Search Ad hoc" screen - Table Header - last column

    • License - Search - "License Search Ad hoc" screen - "Show Details" content from show details button

2 instances of guideline 1.3.2 were resolved

  • Meaningful Sequence

    • License - Search - "License Search Ad hoc" screen - "Edit" Button & Title text

    • Licenses Search Screen -> "Licenses Search Ad hoc" Table -> "Reset" and "Create Trigger" buttons

4 instances of guideline 2.4.3 were resolved

  • Focus Order

    • License - Search - "License Search Ad hoc" screen - Selling Codes Popup from the table

    • "License's - search" screen > "Verify" column -> "Selling Codes" button and its pop-up

3 instances of guideline 4.1.2 were resolved

  • Name, Role, Value

    • License - Search - "License Search Ad hoc" screen - "Edit" Button

    • License - Search - "License

      • Search Ad hoc" screen - "Show Details" & "Selling Codes" Buttons in the Table

    • License - Search - "License Search Ad hoc" screen - Selling Codes Popup from the table

    • "License's - search" screen > "Verify" column -> "Selling Codes" button and its pop-up 

Regulatory -AODA 

SD-75095

AODA - Client Searches-Name Change Search

4 instances of guideline 1.3.1 were resolved

  • Info and Relationships

    • Name Change - Search - "Name Change Search Ad hoc" screen - Table Header last column

2 instances of guideline 1.3.2 were resolved

  • Meaningful Sequence

    • Name Change - Search - "Name Change Search Ad hoc" screen - "Edit" Button & Title text

    • Name Change Screen -> Name Change search Ad hoc" Table -> "Reset" and "Create Trigger" buttons

4 instances of guideline 2.4.3 were resolved

  • Focus Order

    • Ad hoc" screen - Selling Codes Popup from the table

    • "Name Change Search " screen -> "Name Change Search Ad hoc" section table -> " Selling Codes" button and pop-up

1 instance of guideline 2.4.1 was resolved

  • Bypass Blocks

1 instance of guideline 2.4.4 was resolved

  • Link Purpose

    • "Name Change Search " screen > "Requested Name" column

1 instance of guideline 2.4.6 was resolved

  • Headings and labels

    • Name Change Search " screen > "Name Change Search Ad hoc" section Table> "Search criteria" heading

7 instances of guideline 4.1.2 were resolved

  • Name, Role, Value

    • Name Change - "Name Change Search Ad hoc" screen - Create Trigger Popup

    • Name Change - Search - "Name Change Search Ad hoc" screen - "Edit" Button

    • Name Change - Search - "Name Change Search Ad hoc" screen - "Selling Codes" Button in the Table

    • Name Change - Search - "Name Change Search Ad hoc" screen - second column data of the Table

    • Name Change - Search - "Name Change Search Ad hoc" screen - Selling Codes Popup from the table

    • Name Change Search " screen > "Name Change Search Ad hoc" section Table> "Current Name" column

5 instances of guideline 4.1.2 were resolved

  • Name, Role, Value

    • E&O - "Errors and Omissions Insurance Ad hoc" screen - Create Trigger Popup

    • E&O - Search - "Errors and Omissions Insurance Ad hoc" screen - "Edit" Button

    • E&O - Search - "Errors and Omissions Insurance Ad hoc" screen - "Selling Codes" Button in the Table

    • E&O - Search - "Errors and Omissions Insurance Ad hoc" screen - Selling Codes Popup from the table

    • "E&O coverages" screen -> "Errors and Omissions Insurance Ad hoc" section table -> " Name" Column

Regulatory -AODA 

SD-75239

AODA - Client View of Advisor & Corporation-Advisor Profile-Contracts

2 instances of guideline 1.3.1 were resolved

  • Info and Relationships

1 instance of guideline 1.3.2 was resolved

  • Meaningful Sequence

    • Advisor - Profile - "Contracts" screen - "Branch Codes" & "Make Advisor VIP" Buttons

1 instance of guideline 2.1.1 was resolved

  • Keyboard

    • Advisor - Profile - "Contracts" screen - Tick icon

2 instances of guideline 2.4.3 were resolved

  • Focus Order

    • Advisor - Profile - "Contracts" screen - " Branch Code" Popup

2 instances of guideline 4.1.2 were resolved

  • Name, Role, Value

    • Advisor - Profile - "Contracts" screen - "Confirm" Popup from "Make Advisor VIP" button

    • Advisor - Profile - "Contracts" screen - " Branch Code" Popup

Regulatory -AODA 

SD-75020

AODA - Client Searches-Disciplinary Action-Search

1 instance of guideline 1.3.2 was resolved

  • Meaningful Sequence

    • Disciplinary Action Screen -> Disciplinary Action Ad hoc" Table -> "Reset" and "Create Trigger" buttons

2 instances of guideline 2.4.3 were resolved

  • Focus Order

    • "Search" Modal/popup

Regulatory -AODA 

SD-75021

AODA -Client Searches- E&O-Search

4 instances of guideline 1.3.1 were resolved

  • Info and Relationships

    • E&O - Search - "Errors and Omissions Insurance Ad hoc" screen - Table Header last column

2 instances of guideline 1.3.2 were resolved

  • Meaningful Sequence

    • E&O - Search - "Errors and Omissions Insurance Ad hoc" screen - "Edit" Button & Title text

    • E&O Coverage Screen -> "Errors and Omissions Insurance Ad hoc" Table -> "Reset" and "Create Trigger" buttons

1 instance of guideline 2.4.1 was resolved

  • Bypass Blocks

1 instance of guideline 2.4.6 was resolved

  • Headings and labels

    • "E&O coverages" screen -> "Errors and Omissions Insurance Ad hoc" section -> " Search criteria" heading

5 instances of guideline 2.4.3 were resolved

  • Focus Order

    • E&O - "Errors and Omissions Insurance Ad hoc" screen - Create Trigger Popup

    • E&O - Search - "Errors and Omissions Insurance Ad hoc" screen - Selling Codes Popup from the table

    • "E&O coverages" screen > “Selling Codes" button and pop-up

1 instance of guideline 3.3.2 was resolved

  • Labels or Instruction

    • E&O - "Errors and Omissions Insurance Ad hoc" screen - Input Fields Labels

      • Coverage Health

      • E&O Coverage Status

Regulatory -AODA 

SD-75118

AODA - Client Searches-Phone-Search

1 instance of guideline 1.3.2 was resolved

  • Meaningful Sequence

    • Phones Screen -> Phones Ad hoc" Table -> "Reset" and "Create Trigger" buttons

 2 instances of guideline 2.4.3 were resolved

  • Focus Order

    • "Search" Modal/popup

Regulatory -AODA 

SD-75162

AODA - Client Searches-Search-Advisors

1 instance of guideline 2.4.4 was resolved

  • Link Purpose

    • “Advisors" screen -> "Advisor Search Ad hoc" section form

    • Contracted by

    • View as Primary Party

    • Advisor is deceased

    • Shareholder Bypass

    • Advisor has a resident licence

    • Advisor has declared they do not have a licence

    • Advisor has declared they do not have E&O coverage

    • Current Credit Score Lower Than or Equal To field sets

Regulatory -AODA 

SD-75205

AODA - Client Searches-Contract Requests-Search

1 instance of guideline 1.3.1 was resolved

  • Info and Relationships

 1 instance of guideline 1.3.2 was resolved

  • Meaningful Sequence

    • Contract - Search - "Contract Search Results" screen - "Edit" Button & Title text

1 instance of guideline 2.4.3 was resolved

  • Focus Order

    • Contract Requests - "Request Ad hoc" screen - Create Trigger Popup

3 instances of guideline 4.1.2 were resolved

  • Name, Role, Value

    • Contract - Search - "Contract Search Results" screen - "Edit" Button

    • Contract Requests - "Request Ad hoc" screen - Create Trigger Popup

    • Contract Request - Search - "Request Ad hoc" screen - "Edit" Button

Regulatory -AODA 

SD-75241

AODA - Client View of Advisor & Corporation-Advisor Profile-License History

4 instances of guideline 1.3.1 were resolved

  • Info and Relationships

    • Advisor - Profile - "License History for License Number 987654" screen - Table Header - last column

    • Sponsorship -> Do you require license sponsorship?

1 instance of guideline 1.3.2 was resolved

  • Meaningful Sequence

    • Advisor - Profile - "License History for License Number 987654" screen - "Branch Codes" & "Make Advisor VIP" Buttons

1 instance of guideline 2.1.1 was resolved

  • Keyboard

    • Advisor - Profile - "License History for License Number 987654" screen - Show details data - "wrong" icon

 2 instances of guideline 2.4.3 were resolved

  • Focus Order

    • Advisor - Profile - "License History for License Number 987654" screen - " Branch Code" Popup

3 instances of guideline 4.1.2 were resolved

  • Name, Role, Value

    • Advisor - Profile - "License History for License Number 987654" screen - Details from Show Details button in the Table

    • Advisor - Profile - "License History for License Number 987654" screen - "Confirm" Popup from "Make Advisor VIP" button

    • Advisor - Profile - "License History for License Number 987654" screen - " Branch Code" Popup

Regulatory -AODA 

SD-77889

AODA- Search Results Table – Extend Sortable Column Layout to Name Change Search - Clients

The search results table was updated to use the sortable column and pagination layout for Name Change Search), improving consistency and usability when sorting results.

AODA - Name Search Results

 

SD-78082

AODA- Search Results Table – Extend Sortable Column Layout

to Address Search - Clients

The search results table was updated to use the sortable column and pagination layout for Address Search, improving consistency and usability when sorting results.

AODA – Address Search Results

 

SD-77141

AODA- Search Results Table – Extend Sortable Column Layout

to Banking Information Search- Clients

The search results table was updated to use the sortable column and pagination layout for Banking Information Search, improving consistency and usability when sorting results.

AODA – Banking Information Search Results

 

SD-78336

AODA - 'Unmonitored’ Label Misaligned in Advisor Profile Header

A defect was resolved where the “Unmonitored” label was misaligned in the Advisor Profile header, improving readability and accessibility

Bug Fix- Regulatory -AODA 

 

 

Guideline List -Affected Guidelines

Description

Description

1.3.1 -Info and Relationships - Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text

1.3.2- Meaningful Sequence - When the sequence in which content is presented affects its meaning, a correct reading sequence can be programmatically determined 

2.1.1- Keyboard - All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes, except where the underlying function requires input that depends on the path of the user's movement and not just the endpoints

2.4.1-Bypass Blocks - A mechanism is available to bypass blocks of content that are repeated on multiple Web page

2.4.3- Focus Order - If a Web page can be navigated sequentially and the navigation sequences affect meaning or operation; focusable components receive focus in an order that preserves meaning and operability

2.4.4 - Link Purpose (In Context) - The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context, except where the purpose of the link would be ambiguous to users in general

2.4.6 - Headings and labels - Headings and labels describe topic or purpose

3.3.2 -  Labels or Instructions - Labels or instructions are provided when content requires user input.

4.1.2 - Name, Role, Value - For all user interface components (including but not limited to: form elements, links and components generated by scripts), the name and role can be programmatically determined; states, properties, and values that can be set by the user can be programmatically set; and notification of changes to these items is available to user agents, including assistive technologies