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Enhancement Release 12.70 -Advisor Disclosure Tracking

Enhancement Release 12.70 -Advisor Disclosure Tracking

Timeline

Overview of Changes

In order to create additional efficiency and reduce the manual work required to identify and track changes to Advisor disclosures over time. We have implemented the following improvements:

  1. Created a new feature which provides a visual comparison to track Advisor disclosures over time

    • The system will present a side-by-side view of previous disclosure to current  

    • The system will only display the modified responses

    • The display format is the same as the existing ASQ questionnaire and is downloadable

  2. Added document links and timestamps to Profile Snapshots on a go forward basis

As part of the transition a new profile snapshot will be created for all active advisors to ensure the system can start tracking incremental updates right away

Advisor Disclosure Tracking

In the Profile Snapshot area, clients will have the option to select ‘What Changed’ to easily identify the incremental disclosures changes made by an Advisor.  

  • The feature will not be available for newly onboarded advisors when their first profile snapshot is generated as there are no changes to compare. 

  • The feature will not be available for historical profile snapshots and will apply to Profile Snapshots created after this change goes live

When the 'What Changed' button is selected, a new tab will open which renders in the same format as the existing ASQ Questionnaire.

  • The feature will display the incremental change from the previous profile snapshot to the current one

  • The feature will display the specific responses which have been modified. A modification includes any change to the radio button (Yes/No response), text or supporting documents

  • For supporting documentation, the system will provide the name and timestamp associated with the document as a clickable link to download the document.

  • The comparison page is available for download as required by the client

    • Once downloaded, if you access the document links from the downloaded version you will need to re-authenticate/login to the application to download a copy of the supporting document(s)

  • In order to ensure alignment between previous to current disclosures, there are two scroll bars available for both displays. In addition, the user can also click on any question or header (in either section) to align both documents to the top of the screen automatically

 

There may be instances where the ‘What Changed’ button is available to click, but for which there has not been a changed to the content of the profile snapshot.

  • This can occur when an Advisor has not made a change to their disclosures during Attestation (and has selected 'No Change' for all questions) or

  • Due to certain contracting actions which generate a profile snapshot.

In this case, the user will be presented with a pop-up to let them know that there have been no changes to the content of that particular profile snapshot. 

 

Update to Profile Snapshots & Attestation

Document links with timestamps have been added to the Attestation, Profile Snapshot and Advisor Disclosure Tracking areas in the application.  These changes will take affect on a go-forward basis only once the changes are activated in production.

We are currently unable to render document images related to the file extension attached due to current backend limitations, this will be resolved in a future release.

When the document link is selected, the associated document will be downloaded. However, the links will be visible, but will not be clickable during the Attestation process.

Profile Snapshot

Attestation

 

Go Live: December 4th, 2024

Ticket #

Summary

Description

Area of Impact

Ticket #

Summary

Description

Area of Impact

SD-62220

Advisor Disclosure Tracking

Finalize testing of back end mechanism responsible for tracking and displaying differences between Profile Snapshots.

Enhancement -Advisor Disclosure Tracking

SD-51393

Advisor Disclosure Tracking

Front end changes which allow clients to view and click on the ‘Whats Changed’ button in the Profile Snapshot area which will open a new tab in the application which displays the incremental updates from the previous profile snapshot to the current for only the questions which underwent a modification. Feature includes the ability to download the comparison, permission scheme, pop-up message when there are no difference in content and is a go-forward change which will not apply to historical snapshots and will not apply to the first snapshot created by a newly onboarded advisor.

Enhancement -Advisor Disclosure Tracking

SD-62121

Advisor Disclosure Tracking

Addition of document names, timestamps and links to Profile Snapshot, Advisor Disclosure Tracking and Attestation documents. Note we are unable to render the icon associated with file extension type at this time. In addition, the links will be visible, but not clickable during the Attestation process. By clicking the link in the other two areas, the associated documents will be downloaded.

Enhancement -Advisor Disclosure Tracking

SD-63242

Advisor Disclosure Tracking

Extension of this feature to Apexa staff to assist in troubleshooting client issues.

Enhancement -Advisor Disclosure Tracking

SD-62177

Advisor Disclosure Tracking

Generate profile snapshots for existing advisors to ensure changes can be tracked for users in UAT. Similar change will be applied in production when we go live with the feature after the UAT phase is complete.

Enhancement -Advisor Disclosure Tracking

SD-62193

Privacy & Consent Policy

Updates have been made to the APEXA Privacy and Consent policy for newly onboarding advisors. Changes are related to language updates regarding AODA standards. This change does not affect existing registered advisors/corporations.

Registration -Privacy & Consent

SD-63084

Privacy & Consent Policy

Configuration required to accommodate the length and size of the updated Privacy and Consent Policy to ensure users are able to register and setup their profiles accordingly.

Registration -Privacy & Consent

SD-62517

CITS/API

Improve backend logging to obtained more detailed information regarding client API calls to assist with future investigations and support

CITS/API -Logging

12.7.1

Go Live: December 4th, 2024

Ticket #

Summary

Description

Area of Impact

Ticket #

Summary

Description

Area of Impact

SD-63347

Advisor Disclosure Tracking

Resolve bug whereby the system is highlighting changes in Advisor Disclosures when the Advisor changes their preferred language from one language to another. The system was generating a delta change as a result.

We have fixed the underlying issue, but by deploying this fix all advisors will receive an initial one time delta change for the following properties where applicable to their individual profile settings:

  • Address (Personal or Business)> Province (Quebec Address only)

  • Personal > Title

  • Phone > Type

  • Licence > Type * (Quebec Licence only)

  • Licence > Province

  • Education > Designation >Type

  • Sponsorship > (require licence sponsorship) > ProductTypes

  • Sponsorship > (require licence sponsorship) > SponsorshipApplicationTypes

  • Sponsorship > (require licence sponsorship) > Province

Enhancement -Advisor Disclosure Tracking

SD-63242

Advisor Disclosure Tracking

Resolve bug whereby Apexa staff are unable to access document links in new screen

Enhancement -Advisor Disclosure Tracking

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