Enhancement Release 13.3.0 – AODA & Multi Factor Authentication (MFA)

Enhancement Release 13.3.0 – AODA & Multi Factor Authentication (MFA)

13.3.0 Go Live: November 26th, 2025

Ticket #

Summary

Description

Area of Impact

Ticket #

Summary

Description

Area of Impact

SD-73382 

 

MFA- Restore Exclusion Functionality 

A configuration issue prevented users from being excluded from enabling MFA registration for testing purposes. Users will now be correctly excluded from MFA if added to the exclusion list 

Bug- Fix- Staff Profile- Security 

SD-73167 

MFA - Fix Navigation Issue for “Enter” Button 

Users were incorrectly redirected to the login page if they pressed “Enter” on their keyboard when verifying their TOTP.  We corrected the navigation focus to redirect users to their profiles after pressing “Enter” 

Staff Profile- Security 

SD-73210 

 

MFA-Resolve Browser Navigation Issue  

Users were presented with a blank screen intermittently when using the “Forward” button to navigate through the browser; pages are now properly displayed 

Bug- Fix- Staff Profile- Security 

SD-73218 

 

MFA- Correct Logout Handling for Session Hijacking 

Active profile sessions were not properly invalidated when session hijacking is detected. The system now securely invalidates the affected session to protect session integrity 

Bug Fix- Staff Profile- Security 

SD-73209 

 

MFA- Resolve Registration Issue 

Some new users were presented with a frozen “registration successful” screen when registering for MFA. All users can now complete MFA registration successfully. 

Bug Fix- Staff Profile- Security 

SD-73169 

MFA-Resolve Registration Issue 

New users were presented with an expired invitation link if they click on “Cancel” during MFA registration. Users are now redirected to the APEXA login page to allow them to resume MFA Registration if they Click on "Cancel" 

Bug Fix- Staff Profile- Security 

SD-73184 

MFA-Password Reset Issue 

Users were presented with a frozen screen if they reset their password after MFA registration. The password reset confirmation message was not displayed, and users were not redirected to the APEXA login page. Users can now receive password reset confirmation and are redirected to the APEXA login page 

Bug Fix- Staff Profile- Security 

SD-70915 

AODA -Advisor - Dashboard 

1 instance of guideline 2.1.1 was resolved 

  • Keyboard 

  • Click here 

Regulatory -AODA  

SD-71877 

AODA - Client Profile - Dashboard - Assigned - Task 

1 instance of guideline 1.3.1 was resolved 

  • Info and Relationships  

  • "Active Contract - Assigned to me" screen - Table Header 

1 instance of guideline 1.3.2 was resolved 

  • Meaningful Sequence  

  • "Contract Comment - Assigned to me" screen - Button List 

  • Unassign 

  • Reassign 

  • Complete 

2 instances of guideline 2.4.3 were resolved 

  • Focus Order 

  • Active Contract - Assigned to me" screen - "Assign popup" from Reassign button in the Table  

Regulatory -AODA  

SD-72183 

AODA - Advisor - Credit History 

1 instance of guideline 1.3.1 was resolved 

  • Info and Relationships  

  • "Credit History" screen - Last column in the “Address Changes” table header  

1 instance of guideline 4.1.2 was resolved 

  • Name, Role, Value 

  • "Credit History" screen - Content displayed after clicking the "expand icon” in the Address Changes table 

Regulatory -AODA  

SD-71878 

AODA - Client Profile - Dashboard - Outstanding 

1 instance of guideline 1.3.1 was resolved 

  • Info and Relationships  

  • "Active Contract" screen - Table Header 

1 instance of guideline 1.3.2 was resolved 

  • Meaningful Sequence  

  • "Active Contract" screen - "Claim" & "Assign" Buttons 

2 instances of guideline 2.4.3 were resolved 

  • Focus Order 

  • "Active Contract" screen - "Assign Popup" from the Assign button in the table 

Regulatory -AODA  

SD-72152 

AODA - Advisor Contract Request- Request a Contract Directly with a Carrier 

1 instance of guideline 2.4.3 was resolved 

  • Focus Order 

  • "Request a Contract directly with a Carrier" screen - Close button of the Confirm popup from the Click here link 

1 instance of guideline 2.4.7 was resolved 

  • Focus Visible 

  • "Request a Contract directly with a Carrier" screen - Info  

  • 1. icon & 

  • 2.Click Here Link 

2 instances of guideline 3.3.2 were resolved 

  • Labels or Instructions 

  • "Request a Contract directly with a Carrier" screen - Input Field's Label 

  • Please select the name of the company you wish to work with 

  • Comments(optional) 

  • "Request a Contract directly with a Carrier" screen - "Please select the name of the company you wish to work with" input field label 

Regulatory -AODA  

SD-71041 

Performance- Improve license lookup 

Improvements were made to increase the performance speed when looking up and monitoring Alberta, British Columbia and Saskatchewan licences 

Performance- Licences 

SD-72837 

Contract Merging- Resolve Contract Merging Issue 

Users were unable to successfully import additional contracts if they actioned their invitation email through the web version of their email. It was only successful if the invitation was actioned through the app version. Users can now import additional contracts regardless of how they access their invitation email 

Bug Fix- Contract Merging 

SD-73660 


 

Profile Registration- Resolve Toast Message Issue 

An incorrect success toast message was displayed to Apexa Staff and Client Employee profiles after profile registration. The correct toast messages are now displayed for this user group. 

Bug Fix- Profile Registration 

SD-72763 

Technical Item – Audit Separate Shared SQL Agent Job Schedules  

Multiple SQL agent jobs shared the same schedule, and this caused changes to one job schedule to unintentionally affect others. An audit was completed to review all jobs with a shared schedule and separate them where necessary. This will ensure that all changes to Apexa profiles are updated in a timely manner. 

Technical -Internal  

Guideline List -Affected Guidelines

Description

Description

1.3.1 -Info and Relationships - Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text 

1.3.2- Meaningful Sequence - When the sequence in which content is presented affects its meaning, a correct reading sequence can be programmatically determined  

2.1.1- Keyboard - All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes, except where the underlying function requires input that depends on the path of the user's movement and not just the endpoints 

2.4.3- Focus Order - If a Web page can be navigated sequentially and the navigation sequences affect meaning or operation; focusable components receive focus in an order that preserves meaning and operability 

2.4.7 Focus Visible - Any keyboard operable user interface has a mode of operation where the keyboard focus indicator is visible.  

3.3.2 Labels or Instructions - Labels or instructions are provided when content requires user input. 

4.1.2 - Name, Role, Value - For all user interface components (including but not limited to: form elements, links and components generated by scripts), the name and role can be programmatically determined; states, properties, and values that can be set by the user can be programmatically set; and notification of changes to these items is available to user agents, including assistive technologies.