Performance/Availability

Performance/Availability

Priority assessed by the APEXA Governance Board in March 2022

KeyOperational categorizationSummaryBusiness Need (What is missing or needs improvement?)Business Value (how does this enhancement help you?)APEXA partnerPriority
SD-8892Performance/Availability

Accessibility -System Should be Accessible via Mobile Site/Tablet

The APEXA platform is currently not accessible on mobile devices such as smartphones and tablets.Advisors and Staff are often traveling and do not have access to a computer with the proper resolutions requirements to access APEXA.

It would be a huge improvement to have APEXA accessible to all individuals at any point in time. Right now it is limited and this can create a lot of delays especially when signing officers for corporations or advisor spend a lot of time traveling.
Barrington Wealth Partners Inc.MEDIUM
SD-29764Performance/Availability

Use of other devices

The APEXA platform is not currently compatible with mobile devices such as smartphones and tablets.We constantly have problems with users wanting to use their tablets or cell phones, and it seems irritating for them.Industrial AllianceMEDIUM
SD-12033Performance/Availability

Accessibility -Implement Single Sign-on

Single Sign-On (SSO) is an authentication method that allows users to securely authenticate to multiple applications and websites using a single set of credentials. APEXA does not support SSO authentication.Single Sign On (SSO) is a feature required by the Desjardins security team.A waiver has been granted for the use of APEXA, but the implementation of this functionality remains a requirement.DesjardinsNONE